Are there any changes to existing Individual Memberships?

No.

What is included in the Institutional Membership?

​Institutional Members have full access to all content included in our Member Content section. This includes every conference we have covered since 2011.

Is the FTE count based on our entire facility or just our Animal Care staff?

To best determine the size of your facility, the FTE breakdown is determined by the number of Full Time Employees in the entire institution not just the animal care staff.

Do we need to setup payment to trial the free Institutional Membership? And what happens at the end of the free trial?

No upfront payment information or payment commitment will be required. Before your trial ends we will contact the Institution liaison to see if the Institution wants to continue the membership at the posted rates. If yes, nothing with the account changes. If no, the account will no longer have access at the end of the trial.

How do I setup the free Institutional Membership?

Institutions will need to designate a liaison and contact us at support@animalprofessional.com.

In your email system, have your IT team create the email account, animalprofessional.com@<your institution's domain name> and have the liaison be the owner of that mailbox. we will then register that account in our system to be used by your institution.

What if I already purchased a discounted Group Membership for my Institution?

Contact support@animalprofessional.com. We will create your new Institutional Membership and subtract what you have already paid from the cost of the new membership.